Since 2003

Contact

Contact The Yellow Balloon — Bookings, Questions & Accessibility Requests

Child getting a haircut in a salon, wearing a turquoise cape with penguins, stylist holding scissors

Bookings, Questions & Accessibility Requests

We’re pleased to help Gaithersburg families arrange appointments, ask about sensory-friendly options, or plan first-haircut keepsakes and glam parties. Whether you need to make a booking, request a private session, or ask about pricing, we’re available to guide you through the process. Our salon is located at 255 Market Street West, Gaithersburg, MD 20878.

Contact Information

A child’s haircut is more than a trim: it’s a chance to teach self-care, build trust with adult caregivers outside the family, and shape a look that grows out well and is easy to manage. Getting this right matters for several reasons

Black phone handset icon on a white background

Phone

Black location pin icon with a circular center on a white background

Address

255 Market Street West, Gaithersburg, Maryland 20878, United States

Black outlined clock icon with a simple letter L inside the face

Hours

Tue-Wed, and Fri — 10am-6pm

Sat-Sun — 10am-5pm

Mon & Thu: closed


Woman braids a child’s hair at a salon, with a yellow balloon nearby.

Why Contacting Us Matters

Direct contact allows us to:

White checkmark inside a black circle icon on a white background

Reserve a slot that fits your child’s needs

White checkmark inside a black circle icon

Prepare sensory supports or extended appointment times

White checkmark in a black circle icon.

Explain keepsake packages and party options

White checkmark inside a black circle icon on a white background

Answer questions about pricing, cancellations, and policies

How to Reach Us

Black telephone handset icon on a white background

By Phone

Call (301) 569-6756 for immediate assistance, scheduling, or to ask about same-day availability.

Black outline of a computer monitor with a car icon on the screen

Online Booking Request

Visit our Contact page at theyellowballoonmaryland.com to submit an appointment request, describe your child’s needs, or ask for a quote.

Black outline icon of a person bust on a white background

In-Person

Stop by our salon at 255 Market Street West during operating hours to inquire in person. We’ll do our best to assist you and may be able to book a same-day appointment when availability allows.

Accessibility & Special Requests

We are committed to making our services accessible. When you contact us:

Black scissors icon with a vertical black ruler beside it on a white background

Tell us about any sensory, mobility, or communication accommodations your child or family member needs.

Black scissors beside a black ruler icon on a white background

Request a sensory-aware slot, private appointment, or desensitization/practice visit.

Black and white scissors and comb icon side by side

If your child benefits from a specific routine or tools, share that information in advance and we’ll prepare.

Close-up of a dark braided hairstyle with purple highlights and small white beads, seen from behind

When to Call vs. Use Online Request

  • Call us for urgent needs, same-day scheduling, or detailed discussions about special accommodations.
  • Use the online form for general appointment requests, pricing questions, or when you want us to follow up during business hours.

Appointments & Follow-Up

  • Booking Confirmation: We confirm bookings via phone or the method you prefer.
  • Reminders: We provide appointment reminders to reduce missed visits; please confirm your preferred contact method.
  • Rescheduling: If you need to reschedule, please call as soon as possible so we can find a new time that works.
Four people posing outside The Yellow Balloon storefront with red trim and a glass door

Emergency & Safety Contacts

White check mark inside a black circle icon

In case of emergency while at the salon, we follow standard child care protocols and contact parents/caregivers immediately.

White checkmark inside a black circle icon

Our staff are trained in basic first aid; for medical emergencies, we will contact emergency services as required.

Community & Partnership Inquiries

We welcome partnerships with local schools, pediatric practices, and family organizations. Use the Contact form and select “Community Partnership” to describe your proposal; we’ll follow up with next steps.

Frequently Asked Questions (FAQs)

Black question mark on a white background.
  • Do you accept walk-ins?

    Walk-ins may be accommodated depending on availability, but appointments are recommended to ensure time for the child and correct staff assignment.

Black question mark on a white background.
  • How far in advance should I book a glamour party?

    For weekend dates or popular party times, book 4–8 weeks in advance. Specialty themes or large groups may require earlier booking.

Black question mark on a white background.
  • How do I request a sensory-friendly appointment?

    Call(301) 569-6756or select the “sensory-friendly” option in our online booking form and include details about your child’s specific needs.


Black question mark on a white background.
  • Can I book multiple family members at once?

    Yes. Call us to coordinate consecutive appointment slots so siblings and parents can be scheduled efficiently.

Privacy and Communication Preferences

  • We respect your privacy and never share personal information without consent.
  • Indicate if you prefer phone calls, text reminders, or email correspondence when booking.

Directions & Parking

  • Our salon is at 255 Market Street West in Gaithersburg. Parking and directions are available on our website’s Location section. If you need mobility-access details or assistance upon arrival, please call ahead.

Contact Now

We look forward to welcoming your family to The Yellow Balloon. Whether it’s a first haircut, routine trim, or a special celebration, we’re here to make the experience positive, safe, and memorable.

Contact Us